Audiences, contacts, segments, and tags
Organize contacts with subscription status, tags, smart segments, custom fields, imports, and workspace-scoped audience filters. Campaign selection uses subscribed contacts only.
Marketing email platform
Permission-based email marketing for organizations in Bangladesh.
EmailDesk gives organizations in Bangladesh contacts, audience segments, tags, templates, campaign preparation, unsubscribe handling, suppression, paced queues, and recipient-level evidence. It supports permission-based marketing workflows without turning provider acceptance into a delivery guarantee.
Start your free trialWhat EmailDesk provides
Keep audience preparation, compliance, and evidence together.
Templates and campaign preparation
Create reusable templates, prepare basic or HTML content, choose a ready sender, add preview text and supported attachments, review the audience, and send now or schedule the campaign.
Consent and unsubscribe requirements
The sender remains responsible for permission or another lawful basis. EmailDesk requires a visible unsubscribe path and sends list-unsubscribe headers, but it cannot validate how every contact was originally collected.
Suppression and bounce handling
The queue rechecks the contact immediately before delivery. Unsubscribed, bounced, suppressed, or missing contacts are skipped, while available bounce, complaint, and suppression evidence remains visible for list hygiene.
Campaign queue pacing
Each campaign is capped at 10 recipients per minute and can be configured lower. Pending work continues through the recurring queue instead of submitting the whole audience in one burst.
Marketing and transactional sending
Marketing campaigns are audience messages with consent, unsubscribe, and suppression requirements. Requested account, password, billing, receipt, security, and application events belong in the transactional API or SMTP workflow.
How to begin
Prepare the audience before starting the queue.
A campaign should start with a permission-based audience and a ready sender. Review the content, unsubscribe path, attachment cost, and recipient estimate before scheduling or sending.
- 01
Organize eligible contacts
Import or add contacts only when the organization has a valid reason to send marketing email. Use subscription status, tags, segments, and custom fields to define the intended audience.
- 02
Prepare the sender and campaign
Choose an allowed sender on a ready domain, select or create a template, add the subject and preview, and keep the content consistent with consent and acceptable-use requirements.
- 03
Review unsubscribe, attachments, and quota
Confirm the required unsubscribe path and recipient estimate. Campaigns allow up to six attachments and 8 MB total per message; marketing attachment delivery has no free allowance.
- 04
Start the paced queue and follow evidence
Send now or schedule the campaign, then review pending, sent, failed, and blocked-before-delivery recipients together with provider responses, bounces, complaints, and unsubscribes.
Operational evidence
Separate queue progress from provider and recipient outcomes.
A campaign recipient marked sent has passed the recorded provider handoff check; it is not proof of final delivery or Inbox placement. Later provider, bounce, complaint, and unsubscribe evidence can change the operational picture.
- Audience size, selected tag or segment, subscription state, and send-time eligibility result.
- Pending, sending, sent, failed, and blocked-before-delivery recipient status.
- Selected sending profile, provider message ID, provider response, SMTP classification, and bounded error evidence.
- Later bounce, complaint, unsubscribe, suppression, open, and click evidence when available.
- One base recipient unit plus attachment quota under the marketing policy.
- No marketing attachment free allowance: one additional quota unit per started 1 MB of total attachment delivery volume across recipients.
Frequently asked questions
Questions about marketing email campaigns.
Can I import an existing contact list?
EmailDesk supports contact imports, tags, segments, and custom fields. The sender remains responsible for permission or another lawful basis, accurate contact status, and compliance with the acceptable-use and privacy requirements.
How is marketing email different from transactional email?
Marketing email is sent to a permission-based audience and requires unsubscribe and suppression handling. Transactional email is triggered by a requested account, password, billing, receipt, security, or application event and should use the email API or authenticated SMTP path.
How fast does the campaign queue send?
EmailDesk caps each campaign at 10 recipients per minute and permits a lower configured rate. Actual completion time also depends on queue scheduling, provider responses, pauses, policy checks, and failures.
How are consent and unsubscribes handled?
The sender is responsible for consent or another lawful basis. EmailDesk requires a visible unsubscribe link, adds list-unsubscribe headers, records an unsubscribe against the scoped contact, and excludes contacts that are no longer subscribed.
What happens to bounced or suppressed contacts?
The campaign queue rechecks contact status immediately before delivery. Contacts marked bounced, suppressed, unsubscribed, or missing are skipped and recorded with the applicable reason instead of being handed to the provider.
How do marketing attachments affect quota?
A campaign can contain up to six attachments with an 8 MB combined limit per message. Marketing has no free attachment allowance: total attachment bytes per message are multiplied by recipients, then one additional quota unit is charged per started 1 MB, alongside the recipient units.
Does EmailDesk guarantee campaign delivery, Inbox placement, or opens?
No. Provider and recipient systems determine later acceptance and placement, while privacy controls and image blocking can limit open evidence. EmailDesk reports queue, provider, bounce, complaint, unsubscribe, open, and click evidence when available without guaranteeing an outcome.
Free guided trial
Review EmailDesk against your real email workflow.
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