Send a protected contact form or reach EmailDesk by phone, WhatsApp, Facebook, or at the published Dhaka office, and use the dedicated support or reporting path when it applies.
Reviewed: July 30, 2026Use this form for product, trial, onboarding, migration, or pre-signup questions. Existing customers should use the authenticated support desk.
Do not include passwords, API keys, SMTP credentials, mailbox app passwords, WHM tokens, or private message content.
EmailDesk is available at Kha 215, Arma Majeda Malik Tower, Level 4, Merul Badda (Hatirjheel Link Road), Gulshan, Dhaka 1212.
Use the channel that is most convenient for a general product, company, or onboarding question. Do not send passwords, API keys, SMTP credentials, mailbox app passwords, WHM tokens, or private message content through a public channel.
Use the public Trial request for questions about business mailboxes, SMTP, API sending, integrations, migration, marketing email, or protection.
The form is manually reviewed. It does not collect payment or create an active workspace automatically.
Sign in and use the EmailDesk support desk for account, billing, domain, mailbox, delivery, integration, or product questions. The authenticated workflow keeps the request associated with the correct workspace.
Include relevant EmailDesk message, queue, domain, campaign, or support identifiers when available. Do not paste passwords, API keys, SMTP credentials, mailbox app passwords, or WHM tokens into a ticket.
A general privacy question can be sent to info@emaildesk.bd. An authorized customer administrator should submit account-specific access, correction, export, or deletion requests through the authenticated support desk.
EmailDesk may verify workspace authority and explain any security, billing, legal, backup, abuse-prevention, or platform-integrity boundary that applies.
Send spam, phishing, impersonation, malware, invalid unsubscribe, or service-abuse reports to abuse@emaildesk.bd.
Use the same address for a security concern that cannot be safely submitted through an authenticated customer ticket. This is not presented as a formal vulnerability disclosure program and no response-time commitment is claimed.
The public health endpoint reports whether the EmailDesk application can reach its primary database at that moment.
It is not a historical uptime report and does not verify every mailbox, DNS record, sending gateway, recipient provider, or delivery outcome.